bestbuy customer service chat

How to Call a Live Person in Best Buy Customer Service Below are steps to contact Best Buy customer service and get a live person on the phone: Dial 1-888-237-8289 Say “I need

bestbuy customer service chat

  • Dial 1-888-237-8289
  • Say “I need something else”
  • Stay on the line
  • After that, the automated phone system will connect you to a live customer service agent from Best Buy

Best Buy Corporate Campus:
Attn: Customer Care/Privacy
7601 Penn Avenue South
Richfield, MN 55423-3645

Bestbuy customer service chat
To start, we wanted to get a new dryer, and Best Buy had the exact one we wanted on sale for a great price ($599). We went to our nearest store, and the only one they had in stock was the floor model. We really didn’t want the floor model, so the clerk recommended we purchase one online at BestBuy.com and it would be delivered to our house just like in store. We liked that idea and went home to do just that.
Once we got home and onto their website, we found the dryer we wanted, at the sale price we wanted ($599), and clicked “Add to Cart”. However, when our cart came up, it said the price of the dryer was now $729, the regular price. That was very odd, so we deleted it from our cart and tried again. Sure enough, the website page of the dryer listed the sale price, but every time the item was in our cart, it was the full price. This was extremely frustrating, so we called their customer service number…and this is where the whole experience turns from annoying to outrageous.

Please note that our contact centre is really busy during this challenging time. We apologize for the inconvenience and we’re committed to helping you. These are the most efficient ways to contact us right now:

  • If it’s urgent, please try using live chat first.
  • If live chat is offline, please give us a call. We have a convenient call-back feature so you won’t have to wait on hold.
  • If it isn’t urgent, feel free to email us. Please note: it’ll take 5 to 7 business days for us to reply due to the high contact centre volume.

USA, Worldwide, Canada
Currently you can call only US numbers.

Bestbuy customer service chat
So, I thought I would ask my apartment building manager…just in case. I sent a text message.
__________________
“Hi *******,
I’m wondering if you’ve seen, or received, a Purolator package for me? The delivery driver said he delivered my package to my front door on Wednesday, May 13th at 4:11pm, but I haven’t received it.
I was home all day Wednesday, and had provided my buzzer code. No one buzzed, no one knocked. Package has not been returned to the depot.”
___________________
Building Manager:
“No, sorry. Unfortunately they seem to be leaving them in the vestibule and they are getting stolen.”
___________________
Me:
“That’s what I was afraid of. guess I’ll have to file a claim. Thanks.”
___________________
Building Manager:
“So sorry
It’s happened to a lot of tenants including myself”
BEST BUY CANADA has contracted the services of PUROLATOR, so I thought I would also post here.

References:

http://thecollegeinvestor.com/807/awful-best-buy-customer-service-experience/
http://www.bestbuy.ca/en-ca/help/blt578ac53c19907f35/blt9b94ff83996dafcf
http://best-buy.pissedconsumer.com/customer-service.html
http://www.trustpilot.com/review/bestbuy.ca
http://gethuman.com/phone-number/Best-Buy